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FAQ
Program
A There are no prerequisite skills. Our programs are especially valuable for those involved in projects and initiatives that drive change across teams or across the organization, and those interested in change management.
A Yes. We will have programs in Japanese and programs in English. Please visit our program page for details.
A Yes, depending upon the number of attendees. Please Contact Us for details.
A Please visit our program page for details.
A Yes. All participants are required to stay at the designated venue during the program.
Registration
A Please apply from our website.
A Yes. Please Contact Us for details.
A Even though you are applying for the same program as your colleagues, each of you need to submit a separate registration form.
Payment
A You can chose to pay either by credit card, via PayPal or bank transfer.
A Yes, upon request. Please send your request here.
A Please complete payment within 10 business days from the effective date mentioned in the Payment Instructions email you receive or 5 business days before the program starts, whichever comes earlier. Your spot will be secured once payment is received.
A Your registration will be canceled.
Cancellation
A Yes. Please refer to the cancellation policy.
A Yes. You will need to cancel the current registration and re-register. Please make sure you read our Cancellation Policy carefully and contact us here.
Q Is there any possibility that a program will be canceled? In that case, what is the refund policy?
A If a program does not reach a minimum number of attendees, an accident, a strike, a riot of public transportation, or natural disasters, or if there are other circumstances that make it difficult to hold a program, we may be forced to cancel the program. In that case, the program fee will be fully refunded to your designated account or you can transfer your registration to another date.
Instruction
A No. Filming or recording is not permitted during a program.
A We will not provide any materials used in a program nor refund the program fees.
A Our programs are intensive courses and designed for full-time attendance.For Certification Program, you may not be able to receive the certification if unable to attend the course in full.
Purchasing of books and e-tools
A Please Contact Us and we will assist you with your purchase.
Advisory Services
A Our Advisory Services is a service that allows you to hire Prosci® certified change management experts and gain access to the latest change management research, tools and methods available to accelerate your change success while helping build your organizational change capability.For details, please Contact Us.