Privacy Policy

Policy on the Protection of Personal Information

[Philosophy for the Protection of Personal Information]

Ataway Japan K.K. (hereinafter "we") engages in business activities focused on business consulting services. The personal information collected from our employees and our customers through our business activities (hereinafter referred to as "Personal Information") is very important to us, and we recognize that it is our primordial social responsibility to protect Personal Information without fail. Based on this recognition, we handle Personal Information collected through our business activities in accordance with the following policy to provide "peace of mind" to our customers and employees and to fulfill our social responsibility to protect Personal Information.


1. Collection, use and provision of Personal Information・We obtain Personal Information by lawful and fair means.・We use Personal Information only to the extent necessary to achieve the purpose of use.・We obtain the prior consent of the principal when providing Personal Information to a third party, in principle.・We do not use collected Personal Information for any purpose other than the purpose of use. We also take measures to prevent any such eventuality.・If we need to use Personal Information for a purpose different from the initially intended purpose, we obtain consent for the new purpose of use in advance.

2. Laws, regulations and guidelines and other rules established by the government (hereinafter referred to as "Laws")We strive to constantly understand the Laws related to businesses that handle Personal Information and ensure that our employees engaged in business activities (hereinafter referred to as "Employees") are fully aware of the Laws to ensure compliance.

3. Security Control of Personal Information・We developed and maintain a set of procedures in which corrective measures are taken promptly to ensure the security control of Personal Information and prevent various risks including unauthorized access, leakage, loss or damage to Personal Information.・We conduct inspections, correct any detected breach or incident in a prompt manner and take preventive measures with respect to security vulnerabilities.・We conduct thorough security education for our Employees.

4. Complaints and inquiriesFor complaints or inquiries regarding the handling of Personal Information, we maintain a dedicated contact point and have developed a system that allows us to promptly respond to any complaint or inquiry in good faith.

5. Continued improvement・Our Personal Information Protection Management System supervises and audits our compliance with internal regulations and works to detect any breach, incident, accident or vulnerability to Personal Information, and is reviewed by executive management. The results are reflected in the security control measures and internal regulations as part of our continued improvement of the Personal Information Protection Management System.・Improvements conform to the Laws and Japanese Industrial Standard JIS Q 15001.

Established on June 11, 2015Last updated on August 18, 2021Ataway Japan K.K.Masayasu Nozaki, Representative Director

* Please contact the Personal Data Contact for any question regarding the Privacy Policy.

Handling of Personal Information

【Business Information】

Ataway Japan K.K.Hibiya Marine Building 8F1-5-1 Yurakucho, Chiyoda-kuTokyo 100-0006 JapanDirector Masayasu Nozaki

【Person responsible for personal information】

Masayasu Nozaki, Personal Information Protection ManagerTel: 03-6206-1444 (weekdays 10:00 - 17:00) Fax: 03-6206-1445 (24 hours)

【Purpose of use of personal information. etc.】

Type of Personal Information Purpose of Use Disclosure
Information of persons who have requested information documents or made inquiries Response to enquiries.
Information about the service.
Sending invitations to events and seminars and sending surveys.
Market analysis, creation of business and sales strategies for each customer, use as analytical material for service proposal activities, etc.
Use as analytical material for sales activities like Market and business strategy development, etc.
Information of business partners Communication with business partners, fulfillment of contract, performance claims, etc. Disclosure
Information of candidate employees/job application Recruitment review and communication with candidate /applicant. Disclosure
Information of employees Personnel management such as human resources and general affairs. Disclosure
Information of program applicants Contacting participants, administration, and booking accommodations.
Sending invitations to events and seminars and sending surveys.
Market analysis, creation of business and sales strategies for each customer, use as analytical material for service proposal activities, etc.
Use as analytical material for sales activities like Market and business strategy development, etc.
Data entrusted by business partners To perform entrusted services. Non-disclosure
Email Newsletter Free email news distribution. Disclosure

【Concerning measures for the safe management of retained personal data】

We take necessary and appropriate security control measures in accordance with each stage of the acquisition, use and storage of personal data, as follows.

Formulation of basic policy Our privacy policy is published on our website.
Maintenance of discipline We have defined regulations on handling methods, persons in charge and their duties at each stage of acquisition, use, provision, and disposal, which are reviewed on a regular basis.
Organizational safety management measures We conduct regularly scheduled self-inspections, internal audits, and external audits.
Human security management measures We obtain pledges of confidentiality from our employees and provide them with regular training.
Physical security management measures We manage the areas where personal information is handled and act to prevent theft of equipment and electronic media, etc.
Technical security management measures We have put in place mechanisms to protect against unauthorized external access.
Understand the external environment If personal data is stored in a foreign country, we implement security control measures based on our understanding of the system for the protection of personal data in that country.

Provision of personal information to third parties

We will not provide your personal information to third parties unless required by law.

Outsourcing the handling of personal information

We outsource part of our business operations in order to provide better services to our customers, and we may entrust the outsourced companies with our customers' personal information. In such cases, we select contractors who are deemed to handle personal information appropriately, and in contracts and other agreements, we make necessary arrangements to prevent the leakage of customers' personal information through the appropriate management of personal information and maintenance of confidentiality and have them implement the appropriate management of personal information.

Delegation of personal information provision

The customer's provision of personal information to us is voluntary. However, please note that if you do not provide personal information, we may not be able to provide you with our various services.

Procedure for requesting disclosure, etc.

As to the retained personal data we hold and the records of provision of such data to third parties, we will respond to requests from you or your representative for notification of the purpose of use, disclosure, correction, addition or deletion of content, cessation of use, erasure, and cessation of provision to third parties (hereinafter referred to as "disclosure requests"). The procedure to be followed when we deal with such a request is as follows.

2. Identification of the personWe will contact you by telephone to verify your identity as soon as we receive your written request for the disclosure of personal information. However, if we are unable to verify the identity by telephone, we will ask you to submit a copy of one of the following:

  • Driver's license, certificate of residence or health insurance card.

4. Fees for requests for disclosure and notification of purpose of useFor the payment of the fee, please transfer 500 yen (including tax) by bank transfer.*When we confirm your identity, we will provide you with the bank account information for the bank transfer.*Please pay the bank transfer fee.Please note that if the fee is not paid fees, or if the bank transfer cannot be confirmed, we will not be able to disclose the information or notify you of the purpose of use.

5. How to reply to requests for disclosure, etc.We will reply to your request in a way that is convenient for you (by e-mail, fax, or post).

6. Where to apply for resolution of complaints and the name of the authorized personal information protection organization.If you consider that our company's management of your personal data is not appropriate, you should first file a complaint to us, but if you are not satisfied with our response, you can file a complaint to the following 'authorized personal information protection organization.'(JIPDEC) Japan Information Processing Development CorporationRoppongi First Building,9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032Tel: 03-5860-7565/ 0120-700-779

7. Use of Cookies, etc.(1) Use of Cookies, etc.Our website uses cookies (including similar technologies) for the purpose of improving customer convenience, enriching the content, and statistically understanding usage. A cookie is a data file that a website sends to your computer so that when you visit the same website again, the website can recognize that you are accessing it from your computer. We do not obtain any personally identifiable information using cookies unless we have your consent to do so.(2) Use of Ad TechnologyOur website uses cookies and Google Analytics as ad technology. In using this technology, the Company may provide the ad technology provider with customer information that cannot be used to identify individuals by itself, and such information will be handled in accordance with the privacy policy and other regulations stipulated by the ad technology provider. We shall not be liable for any damages resulting from the use of ad-technology services.Google Analytics●Provider: Google●How Cookies are collected and used:As set forth in the Google Analytics Terms of Service and Google's Privacy Policy.●How to disable Cookies collection:Please see the Google Analytics opt-out add-on and Google Ads Settings.[Purpose of Use]・To improve the services provided through our website・To survey the number of visitors and traffic to our website・Use as reference materials in the development of new products and services, etc.・Deliver ads that correspond to the access history

【Our personal information contact】

Please contact the following office if you have any questions or if you have any complaints or questions about the personal data we hold.

Ataway Japan K.K.Personal information enquiry desk8F Hibiya Marine Building, 1-5-1, Yurakucho, Chiyoda-ku, Tokyo, 100-0006