Handling of Personal Information

【Business Information】

Ataway Japan K.K.Hibiya Marine Building 8F1-5-1 Yurakucho, Chiyoda-kuTokyo 100-0006 JapanDirector　Masayasu Nozaki

【Person responsible for personal information】

Masayasu Nozaki, Personal Information Protection ManagerTel: 03-6206-1444 (weekdays 10:00 - 17:00) Fax: 03-6206-1445 (24 hours)

【Purpose of use of personal information. etc.】

Type of Personal Information Purpose of Use Disclosure
Email Newsletter Free email news distribution. Disclosure

【Concerning measures for the safe management of retained personal data】

We take necessary and appropriate security control measures in accordance with each stage of the acquisition, use and storage of personal data, as follows.

Formulation of basic policy Our privacy policy is published on our website.
Maintenance of discipline We have defined regulations on handling methods, persons in charge and their duties at each stage of acquisition, use, provision, and disposal, which are reviewed on a regular basis.
Organizational safety management measures We conduct regularly scheduled self-inspections, internal audits, and external audits.
Human security management measures We obtain pledges of confidentiality from our employees and provide them with regular training.
Physical security management measures We manage the areas where personal information is handled and act to prevent theft of equipment and electronic media, etc.
Technical security management measures We have put in place mechanisms to protect against unauthorized external access.
Understand the external environment If personal data is stored in a foreign country, we implement security control measures based on our understanding of the system for the protection of personal data in that country.

【Provision of personal information to third parties】

We will not provide your personal information to third parties unless required by law.

【Outsourcing the handling of personal information】

We outsource part of our business operations in order to provide better services to our customers, and we may entrust the outsourced companies with our customers' personal information. In such cases, we select contractors who are deemed to handle personal information appropriately, and in contracts and other agreements, we make necessary arrangements to prevent the leakage of customers' personal information through the appropriate management of personal information and maintenance of confidentiality and have them implement the appropriate management of personal information.

【Delegation of personal information provision】

The customer's provision of personal information to us is voluntary. However, please note that if you do not provide personal information, we may not be able to provide you with our various services.

【Procedure for requesting disclosure, etc.】

As to the retained personal data we hold and the records of provision of such data to third parties, we will respond to requests from you or your representative for notification of the purpose of use, disclosure, correction, addition or deletion of content, cessation of use, erasure, and cessation of provision to third parties (hereinafter referred to as "disclosure requests"). The procedure to be followed when we deal with such a request is as follows.

1. Contact for requests for disclosure, etc.As for requests for disclosure, etc., please submit the Personal Information Disclosure Request Form by a method that is convenient for you (e-mail, fax, or post). If you submit the form by post, please use a method where a record of delivery can be confirmed, such as delivery recorded mail or registered mail. It would be appreciated if you could write "Request for disclosure of personal information enclosed" in red ink on the envelope. If you wish to attach the form to an email, please contact us.

2. Identification of the personWe will contact you by telephone to verify your identity as soon as we receive your written request for the disclosure of personal information. However, if we are unable to verify the identity by telephone, we will ask you to submit a copy of one of the following:

  • Driver's license, certificate of residence or health insurance card.

3. Requests for disclosure by a representativeIf requests for disclosure is delegated to a representative, the following documents must be prepared in addition to the Personal Data Disclosure Request Form.(1) Documents to verify the identity of the representative (copy).One of the following: driver's license, copy of certificate of residence or health insurance card.*Please prepare a copy with the registered domicile filled in.(2) A letter of attorney (the letter of attorney must be stamped by the principal and the certificate of seal registration of the seal must be attached. If the representative is a legal representative such as a person with parental authority, it is possible to submit a document showing the relationship with the person in question instead of a letter of attorney).

4. Fees for requests for disclosure and notification of purpose of useFor the payment of the fee, please transfer 500 yen (including tax) by bank transfer.*When we confirm your identity, we will provide you with the bank account information for the bank transfer.*Please pay the bank transfer fee.Please note that if the fee is not paid fees, or if the bank transfer cannot be confirmed, we will not be able to disclose the information or notify you of the purpose of use.

5. How to reply to requests for disclosure, etc.We will reply to your request in a way that is convenient for you (by e-mail, fax, or post).

6. Where to apply for resolution of complaints and the name of the authorized personal information protection organization.If you consider that our company's management of your personal data is not appropriate, you should first file a complaint to us, but if you are not satisfied with our response, you can file a complaint to the following 'authorized personal information protection organization.'(JIPDEC) Japan Information Processing Development CorporationRoppongi First Building,9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032Tel: 03-5860-7565/ 0120-700-779

7. Use of Cookies, etc.(1) Use of Cookies, etc.Our website uses cookies (including similar technologies) for the purpose of improving customer convenience, enriching the content, and statistically understanding usage. A cookie is a data file that a website sends to your computer so that when you visit the same website again, the website can recognize that you are accessing it from your computer. We do not obtain any personally identifiable information using cookies unless we have your consent to do so.(2) Use of Ad TechnologyOur website uses cookies and Google Analytics as ad technology. In using this technology, the Company may provide the ad technology provider with customer information that cannot be used to identify individuals by itself, and such information will be handled in accordance with the privacy policy and other regulations stipulated by the ad technology provider. We shall not be liable for any damages resulting from the use of ad-technology services.Google Analytics●Provider: Google●How Cookies are collected and used:As set forth in the Google Analytics Terms of Service and Google's Privacy Policy.●How to disable Cookies collection:Please see the Google Analytics opt-out add-on and Google Ads Settings.[Purpose of Use]・To improve the services provided through our website・To survey the number of visitors and traffic to our website・Use as reference materials in the development of new products and services, etc.・Deliver ads that correspond to the access history

【Our personal information contact】

Please contact the following office if you have any questions or if you have any complaints or questions about the personal data we hold.

Ataway Japan K.K.Personal information enquiry desk8F Hibiya Marine Building, 1-5-1, Yurakucho, Chiyoda-ku, Tokyo, 100-0006